Products are returnable for refund or an exchange within 30 days of receipt of the order. Products must be new, unused, and in original condition with product tags and packaging intact.
Due to the hypoallergenic nature of the products, items that have been used, laundered, or are not in the original packaging are non-refundable and non-exchangeable. Therefore, please refrain from using products that are intended for return.
We recommend keeping the item in its original packaging/box and far away from any strong smelling scents including perfume/cologne, plug-in air fresheners, strongly scented hand creams or soaps, and other perfumed body care products.
Any product returned with an odor, fibers or other debris will be considered “used” and not be eligible for return or an exchange. “Used” is defined as any length of time you have personally used the product.
Refund will be issued for qualified returns and to the original payment method. Original shipping charges, including the orders that qualified for free shipping, are excluded from the refund.